{"id":1533,"date":"2025-08-21T23:58:06","date_gmt":"2025-08-21T23:58:06","guid":{"rendered":"https:\/\/tcap.blog\/?p=1533"},"modified":"2025-08-23T20:07:50","modified_gmt":"2025-08-23T20:07:50","slug":"supplier-series-valvoline-a-bad-dream","status":"publish","type":"post","link":"https:\/\/tcap.blog\/2025\/08\/21\/supplier-series-valvoline-a-bad-dream\/","title":{"rendered":"Supplier Series : Valvoline – A Bad Dream"},"content":{"rendered":"\n
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Listen, I’ve traipsed through the back alleys of the world, and I’ve seen my share of bullshit. But nothing quite prepares you for the oily slick that is Valvoline – a company that slithers into your garage promising smooth rides and reliable service, only to leave you stranded with a busted engine and a bad taste in your mouth. First things first, to confirm the connection that’s got us here: Valvoline snagged a shiny award from Cummins Inc. back in 2021 for “Global Best Safety Practices” in indirect sourcing. Yeah, they’re a recognised supplier to the engine giant, peddling lubricants and fluids like they’re the holy grail of machinery. But peel back that veneer, and what do you find? A festering pit of scandals, lawsuits, and outright corporate fuckery that would make even the most hardened mechanic spit out their coffee. This isn’t just a company; it’s a machine grinding down workers, deceiving customers, and dodging accountability like a pro. Strap in, because we’re diving deep into the muck.<\/p>\n\n\n\n

The Non-Compete Claws: Trapping Workers in the Grease Pit<\/strong><\/h3>\n\n\n\n

Picture this: you’re an hourly grunt at a Valvoline Instant Oil Change shop, wrists deep in engine grime, earning peanuts while the bosses rake in the cash. You think about jumping ship to a better gig – maybe another oil change joint down the road where the pay doesn’t suck quite as much. But oh no, Valvoline’s got you by the balls with a non-compete agreement that says you can’t work anywhere similar within 100 miles for a whole fucking year after you quit. Non-solicitation clauses too, so you can’t even chat up old customers or colleagues without risking a lawsuit. This isn’t protecting trade secrets; it’s straight-up wage suppression, keeping low-paid workers chained to their stations like indentured servants in some dystopian garage hell.<\/p>\n\n\n\n

And get this – it wasn’t just a rogue policy in one state. This shit spanned multiple locations, affecting hundreds of employees across New York, Illinois, Minnesota, Colorado, Maryland, Massachusetts, and Pennsylvania. Attorneys general from these places finally cracked down in 2024, forcing Valvoline to scrap the agreements, void existing ones, and notify affected workers. If they violate the settlement, bam – up to $500,000 in penalties per state. But why the outrage? Because these were hourly folks, not execs with golden parachutes. We’re talking technicians earning minimum wage, forbidden from bettering their lives in a 100-mile radius. That’s not business; that’s bullying. One AG called it “egregious” and an “undue burden,” and they’re spot on. Valvoline was playing god with people’s livelihoods, all while preaching about “team” and “opportunity.” Bollocks. It’s the kind of corporate greed that makes you want to hurl a wrench through a window.<\/p>\n\n\n\n

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False Advertising: Selling Snake Oil in a Can<\/strong><\/h3>\n\n\n\n

Rewind to the late ’90s, when Valvoline was hawking their TM8 Engine Treatment like it was the elixir of eternal engine life. Ads blared on TV, radio, magazines, and even the nascent internet: “Bonds Teflon to engine parts! Reduces wear by up to 75%! Improves fuel economy! Lasts 50,000 miles!” Sounds too good to be true? That’s because it was utter horseshit. The Federal Trade Commission came knocking in 1997, charging that Ashland Inc. (Valvoline’s parent at the time) had no substantiation for these claims. No real tests backed up the Teflon bonding or the wear reduction. It was all smoke and mirrors, misleading consumers into dumping money on a product that might as well have been tap water mixed with hype.<\/p>\n\n\n\n

They settled, of course – agreed to stop the unsubstantiated bullshit and not misrepresent any tests. No massive fines, but it was part of a broader FTC crackdown on dodgy automotive additives. Imagine shelling out for this crap, thinking you’re protecting your ride, only to find out it’s doing sweet fuck all. Engines potentially at risk, wallets lighter, all because Valvoline couldn’t resist the lure of exaggerated marketing. This wasn’t a one-off; it’s a pattern of prioritising sales over truth, leaving drivers high and dry. If you’re peddling products to keep machines running, the least you can do is not lie through your teeth about it.<\/p>\n\n\n\n

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Discrimination in the Ranks: Age, Race, Gender – Pick Your Poison<\/strong><\/h3>\n\n\n\n

Valvoline’s not just screwing customers and workers on the job front; they’ve got a laundry list of discrimination lawsuits that read like a bad HR nightmare. Take the 2009 EEOC case: a 52-year-old manager at a Valvoline Instant Oil Change in Ohio gets the boot after enduring age-based harassment. Supervisors calling him “Old Man Roach,” mocking his grey hair, and then firing him despite solid performance. The EEOC sued Ashland\/Valvoline for violating federal law, highlighting how they targeted the oldest bloke in the shop. Outcome? Not fully public, but it shines a light on the ageism rotting in the ranks.<\/p>\n\n\n\n

Then there’s the racial angle. In 2023, Craig Price II, a Black employee, sues Valvoline for race discrimination and a hostile work environment. He claims termination based on his race, with a point-based attendance policy enforced unevenly. The Fifth Circuit upheld Valvoline’s policy, ruling against him, but the allegations paint a picture of bias in action – supervisors making racially charged comments, uneven discipline. Price lost, but the case underscores a pattern: complaints of racial hostility bubbling up, only to be dismissed.<\/p>\n\n\n\n

Gender gets a look-in too. One lawsuit from a female employee alleges she was fired for procedural errors on an oil change, while male colleagues got slaps on the wrist for similar cock-ups. Disparate treatment, retaliation – the works. These aren’t isolated incidents; they’re systemic, with ex-employees whispering about ignored complaints and abrupt sackings. Valvoline’s got a rep for fostering environments where bias thrives, all while hiding behind policies that look fair on paper but play dirty in practice. It’s infuriating – a company built on fixing things can’t even fix its own toxic culture.<\/p>\n\n\n\n

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Customer Nightmares: From Stripped Pans to Blown Engines<\/strong><\/h3>\n\n\n\n

Now, the real grit: the horror stories from punters who trusted Valvoline with their vehicles. Forums, reviews, and lawsuits are littered with tales of botched oil changes turning into costly disasters. One bloke takes his car in for a routine service, drives off, and boom – engine seizes because they forgot to add oil. Another reports a stripped oil pan, costing thousands to fix, with Valvoline offering peanuts in compensation. Over-tightened filters requiring special tools to remove, scratched windshields, aggressive upselling turning a \u00a350 oil change into a \u00a3300 bill – it’s a litany of incompetence.<\/p>\n\n\n\n

Reddit threads explode with warnings: “They cracked my oil pan and blamed the car!” “Leaked oil everywhere, refused responsibility.” One viral TikTok rant claims a Valvoline visit led to \u00a310,000 in damages. BBB complaints pile up – diagnostic fees refunded? Nope. Synthetic oil mishaps wrecking engines? Check. Even a class action site dedicated to Valvoline damaging vehicles during oil changes, with corporate stonewalling every claim. And don’t get me started on the “Poka Honas” invoice scandal in 2019, where a customer was racially mocked on a receipt, leading to an employee sacking but highlighting deeper rot.<\/p>\n\n\n\n

These aren’t flukes; they’re symptoms of undertrained staff, rushed services, and a company more focused on volume than quality. Customers left with tow bills, repair costs, and zero accountability. It’s the kind of service that makes you swear off quick-lube joints forever, opting to do it yourself in the driveway with a six-pack and a prayer.<\/p>\n\n\n\n

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The Bigger Picture: A Company Split and Still Slippery<\/strong><\/h3>\n\n\n\n

Valvoline split from Ashland in 2017 and flogged its lubricants arm to Saudi Aramco in 2022, but the scandals linger like oil stains on concrete. Recent lawsuits include trademark beefs with knock-off shops and slip-and-fall claims at their centres. Environmental gripes? Not major, but the overall vibe is one of evasion – settling when cornered, changing policies under duress, but never truly owning the mess.<\/p>\n\n\n\n

In the end, Valvoline’s a cautionary tale: a Cummins supplier with awards for “safety,” yet drowning in labour abuses, deceptions, and customer carnage. It’s the corporate equivalent of a greasy spoon that poisons its patrons while smiling. If you’re reading this, do yourself a favour – steer clear, or at least go in with eyes wide open. The road’s too short for this kind of bollocks.<\/p>\n\n\n\n

Lee Thompson – Founder, The Cummins Accountability Project<\/em><\/strong><\/p>\n\n\n\n

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Sources<\/strong><\/h3>\n\n\n\n
    \n
  1. Lubes’N’Greases – Valvoline Settles in Labor Case<\/a><\/li>\n\n\n\n
  2. FTC – Valvoline Settles Charges<\/a><\/li>\n\n\n\n
  3. FindLaw – CRAIG PRICE II v. VALVOLINE (2023)<\/a><\/li>\n\n\n\n
  4. CourtListener – Valvoline LLC v. VGP Holdings LLC<\/a><\/li>\n\n\n\n
  5. WIFR – Settlement reached with Valvoline<\/a><\/li>\n\n\n\n
  6. NOLN – Valvoline Accuses Texas Oil Change Shop of Trademark Infringement<\/a><\/li>\n\n\n\n
  7. Valvoline Instant Oil Change Class Action Lawsuit<\/a><\/li>\n\n\n\n
  8. NY AG – Attorney General James Ends Unfair Labor Practices<\/a><\/li>\n\n\n\n
  9. Justia – Ashland Global Holdings Inc. v. Valvoline Inc.<\/a><\/li>\n\n\n\n
  10. Cetient – Valvoline Oil Co. v. Havoline Oil Co.<\/a><\/li>\n\n\n\n
  11. Reddit – Valvoline instant oil change blew my motor<\/a><\/li>\n\n\n\n
  12. NatLawReview – Price v. Valvoline and Point Systems<\/a><\/li>\n\n\n\n
  13. EEOC – ASHLAND, INC. \/ VALVOLINE SUED BY EEOC FOR AGE DISCRIMINATION<\/a><\/li>\n\n\n\n
  14. Daily Dot – Did Valvoline Just Cost Her $12K During Routine Oil Change?<\/a><\/li>\n\n\n\n
  15. WLOS – Employee at an Asheville Valvoline loses job after controversial invoice<\/a><\/li>\n\n\n\n
  16. JustAnswer – I would like to sue Valvoline Instant Oil Change<\/a><\/li>\n\n\n\n
  17. vLex – James v. Valvoline, Inc.<\/a><\/li>\n\n\n\n
  18. Avvo – Can I sue Valvoline?<\/a><\/li>\n\n\n\n
  19. JustAnswer – Valvoline Transmission Service Costs and Issues<\/a><\/li>\n\n\n\n
  20. Normandie Law Firm – Valvoline Oil Change Slip and Fall Lawyer<\/a><\/li>\n\n\n\n
  21. Illinois AG – Attorney General Raoul Reaches Settlement with Valvoline<\/a><\/li>\n\n\n\n
  22. Mass.gov – MA AG’s Office Helps End Unfair Employment Practices<\/a><\/li>\n\n\n\n
  23. Minnesota AG – July 31, 2024 Press Release<\/a><\/li>\n\n\n\n
  24. TCB Mag – Valvoline Agrees to End ‘Overbroad’ Noncompete Clause<\/a><\/li>\n\n\n\n
  25. ClassLawDC – Valvoline Illegal Non-Compete Investigation<\/a><\/li>\n\n\n\n
  26. WSIU – Attorney General Raoul and Coalition Achieve Settlement<\/a><\/li>\n\n\n\n
  27. Mass.gov – Valvoline AOD July 2024<\/a><\/li>\n\n\n\n
  28. CollisionWeek – Six State Attorneys General Reach Settlement<\/a><\/li>\n\n\n\n
  29. FTC – Valvoline Settles Charges (TM8)<\/a><\/li>\n\n\n\n
  30. FTC – ASHLAND, INC<\/a><\/li>\n\n\n\n
  31. WSJ – Ashland Ends Ad Campaign To Settle Charges by FTC<\/a><\/li>\n\n\n\n
  32. FTC – Press Releases<\/a><\/li>\n\n\n\n
  33. FTC – Announced Actions for January 9, 1998<\/a><\/li>\n\n\n\n
  34. Valvoline Investors – Valvoline receives Cummins Inc.’s prestigious 2021 Global Supplier Recognition Award<\/a><\/li>\n\n\n\n
  35. PR Newswire – Valvoline receives Cummins Inc.’s prestigious 2021 Global Supplier Recognition Award<\/a><\/li>\n\n\n\n
  36. Aftermarket News – Valvoline Receives Global Supplier Award From Cummins<\/a><\/li>\n\n\n\n
  37. Facebook – Valvoline received 2021 Global Supplier Recognition Award<\/a><\/li>\n\n\n\n
  38. Facebook – Valvoline received 2021 Global Supplier Recognition Award (Maldives)<\/a><\/li>\n\n\n\n
  39. ConsumerAffairs – Valvoline Reviews 2025<\/a><\/li>\n\n\n\n
  40. Reddit – Are oil changes at Valvoline really that bad?<\/a><\/li>\n\n\n\n
  41. BBB – Valvoline Instant Oil Change Complaints<\/a><\/li>\n\n\n\n
  42. Facebook – Valvoline instant oil change damaged vehicle mirror<\/a><\/li>\n\n\n\n
  43. Trustpilot – Valvoline Instant Oil Change Reviews<\/a><\/li>\n\n\n\n
  44. Facebook – Valvoline oil change service complaint<\/a><\/li>\n\n\n\n
  45. PissedConsumer – Valvoline Instant Oil Change Reviews and Complaints<\/a><\/li>\n\n\n\n
  46. JustAnswer – Valvoline Oil Change Center Damage Claims<\/a><\/li>\n\n\n\n
  47. Quora – Is Valvoline a good place to get an oil change?<\/a><\/li>\n\n\n\n
  48. BBB – Valvoline Instant Oil Change Customer Reviews<\/a><\/li>\n\n\n\n
  49. Yelp – Do you guys fix oil leaks?<\/a><\/li>\n\n\n\n
  50. CarTalk Community – Nightmare at Valvoline<\/a><\/li>\n\n\n\n
  51. JustAnswer – Expert Answers on Valvoline Services and Issues in Bowie, MD<\/a><\/li>\n\n\n\n
  52. Yelp – VALVOLINE INSTANT OIL CHANGE Updated August 2025<\/a><\/li>\n\n\n\n
  53. EEOC – ASHLAND, INC. \/ VALVOLINE SUED BY EEOC FOR AGE DISCRIMINATION<\/a><\/li>\n\n\n\n
  54. US Court of Appeals – 23-20131-CV0.pdf<\/a><\/li>\n\n\n\n
  55. Employment Law Insights – Points Matter: Absenteeism Policy Overcomes Racial Discrimination Allegations, <\/a><\/li>\n\n\n\n
  56. Clearinghouse – IWPR\/Wage Project Consent Decree Study<\/a><\/li>\n\n\n\n
  57. EEOC – Sala de prensa (various discrimination cases)<\/a><\/li>\n\n\n\n
  58. Smith Law – U.S. Equal Employment Opportunity Commission (EEOC) Civil Cases<\/a><\/li>\n\n\n\n
  59. EEOC – Sala de prensa (discrimination keywords)<\/a><\/li>\n\n\n\n
  60. Law360 – Valvoline’s Win In Race Discrimination Suit Upheld By 5th Circ.<\/a><\/li>\n\n\n\n
  61. Oberti Sullivan LLP – Top Fifth Circuit Employment Law Cases of 2023<\/a><\/li>\n\n\n\n
  62. EEOC – Fact Sheet: Notable EEOC Litigation Involving Pay Discrimination<\/a><\/li>\n<\/ol>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Listen, I’ve traipsed through the back alleys of the world, and I’ve seen my share of bullshit. 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